Refunds & returns
Most unused, unopened items can be returned within 30 days of delivery. Email refunds@ridesharedepot.com with your order number before mailing anything back.
30-day returns
- You may return most unused, unopened items within 30 days of delivery for a refund.
- Items must be in the original packaging, with all accessories and tags, unused and unopened.
- Not eligible once opened: electrical items, chargers, cables, personal-care and hygiene products, and any item marked final sale.
Start a return
- Email refunds@ridesharedepot.com with your order number and the reason. Wait for return instructions before you mail anything.
- There is no local depot drop-off.
- Do not mail a package until the office says where it should go. Unsolicited returns can be lost.
Return shipping
You pay return shipping unless we sent the wrong item, a defective item, or made another Rideshare Depot error.
When the return is our error, we cover return shipping or send a prepaid label.
Refunds
After we receive and inspect the return, the refund goes back to the original payment method, usually within 5–10 business days. If posting is slow, it can take up to about 15 business days to show on your card.
A separate shipping charge, if one was shown, is not refunded unless the return is our error.
Exchanges
We do not guarantee exchanges. Email refunds@ridesharedepot.com if you need a different size or item. We will help when stock allows.
Damaged or wrong item
Contact us within 7 days of delivery with photos of the item and the packaging. We will replace it or refund you at no cost.
Store · Shipping · Refunds · Contact · refunds@ridesharedepot.com